Create or Update Your Community Connect Profile:

Community Connect

Helping First Responders Nationwide Better Serve You

Learn More About Community Connect:

how does it work?

Create an account

Sign in for free and get started doing your part. It just takes your email, phone number and address.

Enter the info that matters most

Enter valuable information that can help us assist more effectively during an emergency.

Help your Fire Department when seconds count

That’s it. Just keep us updated when things change overtime so we can always be prepared.

what kinds of information can i provide?

Any information you provide through Community Connect is completely voluntary and based on what you are comfortable sharing. We have made it easy for you to know what may be important by organizing your secure portal into buckets of information you can enter.

Your Property

Understanding critical information such as your residence type, whether or not you have fire sprinklers, or designated family meeting places, improves our ability to respond and make decisions during an emergency.

Your People

Let us know who is best to contact in case of an emergency. Your contacts can help us with everything from access, to how to deal with potential hazards or locate occupants. Getting in touch helps us better communicate at the time when it’s needed most.

Your Needs

If you or members of your family have mobility or other types of functional needs that may require additional assistance, letting us know means we can plan accordingly and respond more quickly to those needs.

Your Pets

Your pets are part of the family too. We want to make sure that we are able to evacuate pets and best handle them as best we can during an incident. Tell us about any type of pet at your residence – even take a photo so we can spot them easily!

how secure is my data and how is it used?

Data that you provide Community Connect is secure and is used only for the purpose of better serving you during emergency situations. Your information is never used for any other purpose. All logins are password protected with bank level encryption and security. If you’re comfortable logging in to your online bank you’ll be comfortable logging in to Community Connect.

Community Connect is

Safe & Secure

VIDEO GALLERY

Spokane Valley FD Adopts Community Connect

See how First Responders from the Spokane Valley Fire Department deploy Community Connect to better protect their neighbors from COVID-19 through self-reporting.

Reno Fire Community Connect

Reno ABC Channel 2 and Reno Fire Chief Jeff Voskamp dive into how Community Connect will make a difference both for COVID-19 related concerns and everyday emergencies.

Ocala Fire Rescue Launches New Emergency Database

Ocala Fire Rescue is anticipating Community Connect to help better prepare crews when responding to emergencies, and they want residents to participate.

New Online Tool to Help First Responders

The Reno Fire Department activates Community Connect to give first responders critical information about your family should they ever be called to your home.

Eastside Fire & Rescue App Asks for Resident Input

Eastside Fire Rescue explains to their citizens how Community Connect can help ensure their First Responders stay most informed of the details that save lives during an incident at their property.

First Due & Fort Lauderdale: High Hazard Community Connect

In this report from Local 10 Fort Lauderdale, First Due and Battalion Chief Steve Golan of the Fort Lauderdale Fire Department dive into how creating a direct line of communication with high hazard leadership through First Due Community Connect can cut high-rise response times nearly in half.

Asheville Fire Department launches Community Connect - WLOS News Asheville

Dan Flynn of the Asheville Fire Department discusses the agency's adoption of First Due Community Connect. Linked directly with First Due, Community Connect will allow residents from across Buncombe County to enter valuable information regarding their family, pets, and property that will not only keep them safe, but also keep their first responders safe at the time of response.

WANT TO LEARN HOW COMMUNITY CONNECT 
WOULD WORK FOR YOUR CITY?

WANT TO LEARN HOW 
COMMUNITY CONNECT 
WOULD WORK 
FOR YOUR CITY?

Request more information on Community Connect from our team below.