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Your Safety is Our Mission — And Now, We're Taking It Further
At the Troy Fire Department, our mission has always been clear: to deliver the highest level of fire protection, rescue, and emergency response services to the community we proudly serve. We don’t just respond to emergencies — we work every day to prevent them and to protect lives, property, and peace of mind.
Now, we’re excited to introduce Community Connect — a powerful new tool that will help us protect you even better.
What is Community Connect?
It’s a secure, free, and easy-to-use platform that allows residents and business owners to share critical information with our first responders before an emergency happens. This voluntary information helps us respond faster, smarter, and more effectively — keeping you, your loved ones, and your property safer when every second matters.
By creating a home or business profile, you can share key details such as:
· Number of residents, family members, or employees
· Pets or occupants with mobility challenges
· Home or building layout
· Access codes or gate information
· Any other info that could help us help you faster
Your information is protected with bank-level encryption and is only accessible to Troy Fire Department personnel during an active emergency at your address.
Why it matters:
Emergencies are unpredictable — but preparation makes all the difference. With Community Connect, you're giving us the insight we need to save time, save property, and potentially save lives.
Let’s work together to build a safer, more resilient Troy.
Sign up today. Stay informed. Stay protected.
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