Wasilla, AK – Mat-Su Borough Emergency Services & Emergency Management including Butte, Central Mat-Su, Sutton, Talkeetna, West Lakes, Willow, Caswell, City of Houston, and Greater (City of Palmer) Palmer Fire have been working closely with technology partner First Due to release Community Connect, an application focused on protecting residents and their property in the most effective way possible during an incident or major disaster. Community Connect is a secure, easy to use platform that allows residents to share critical information about their household in order to aid first responders and emergency service personnel to respond more efficiently and effectively; ultimately resulting in better incident outcomes.
"Community Connect is a secure, easy to use platform that allows residents to share critical information about their household in order to aid first responders and emergency service personnel to respond more efficiently and effectively"
Community Connect is completely voluntary and residents are individually able to decide which information they are comfortable sharing. Residents simply create a profile and enter critical property and occupant information which is then made available to public safety agencies at the time of dispatch. Data provided by resident's within Community Connect is 100% secure and is used only for the purpose of better serving the resident during emergency situations.
For more information about the program and to create a profile for your household, please visit Matanuska-Susitna Community Connect,
or find the link on your local fire department's or Mat-Su Emergency Services Facebook Page.
First Due is on a mission to end first responder and citizen injuries due to a lack of information. First Due is focused on providing solutions for Fire and EMS agencies and the communities they serve, all with the goal of ensuring optimal preparedness for disaster situations.
Head of Growth
+1 (516) 428-4323
Our mission is to protect and preserve the lives and property of the people of the Mat-Su Borough employing state of the art firefighting, rescue, emergency medical and incident management competencies. The Mat-Su Borough Department of Emergency Services (DES)is charged with the protection of lives and property. We are comprised of fire protection and emergency medical services; water, technical, off-road, and hazmat rescue services; emergency management and community preparedness programs; Enhanced 911 services; and emergency vehicle maintenance.
MSB Emergency Services
To see press and media assets for ERFPD's launch of Community Connect, please see the program's files & downloads page.