Spartanburg, SC- Spartanburg City Fire Department has been working closely with technology partner First Due to release Community Connect, an application focused on protecting residents and their property in the most effective way possible during an incident or major disaster. Community Connect is a secure, easy to use platform that allows residents to share critical information about their household in order to aid first responders and emergency service personnel to respond more efficiently and effectively; ultimately resulting in better incident outcomes. In addition to the residential portal, Community Connect also helps business owners and property managers keep people at their commercial properties safe by giving First Responders access to critical documents such as evacuation procedures, occupant rosters, hazardous material lists and more. Additionally, designated contacts at properties that joined the program will receive immediate alerts via text message when First Responders are dispatched to the building address.
"Community Connect is a secure, easy to use platform that allows residents to share critical information about their household in order to aid first responders and emergency service personnel to respond more efficiently and effectively"
Community Connect is completely voluntary and residents are individually able to decide which information they are comfortable sharing. Residents simply create a profile and enter critical property and occupant information which is then made available to public safety agencies at the time of dispatch. Data provided by resident's within Community Connect is 100% secure and is used only for the purpose of better serving the resident during emergency situations.
If you are a resident in the area, please visit Spartanburg Community Connect to find out more information and register your household or business today.
First Due is on a mission to end first responder and citizen injuries due to a lack of information. First Due is focused on providing solutions for Fire and EMS agencies and the communities they serve, all with the goal of ensuring optimal preparedness for disaster situations.
Head of Growth
+1 (516) 428-4323
The Spartanburg City Fire Department serves an area of approximately 21 square miles and a daytime population of 56,000 and a nighttime population of 39,000. The City is protected by:
• A daily, on-duty strength of 23 members and 8 administrative personnel
• Staffing five strategically located stations
Firefighters serve the city on:
• 3 engines companies
• 1 engine company/hazardous materials unit
• 1 truck company
• 1 rescue company
• 1 battalion chief
Currently, the Department holds an ISO (Insurance Service Office) rating of 1 which helps ensure some of the lowest rates available for Residential and Commercial Hazard Insurance. Also, the Department is Internationally Accredited by CPSE (Center for Public Safety Excellence). The purpose of this site is to be both interesting and informative. Your comments and suggestions are always welcome as the Department continues its mission of providing the best service possible to the citizens of the City of Spartanburg, South Carolina.
William A. Smart
(864) 596 - 2083
To see press and media assets for the Spartanburg City Fire Department's launch of Community Connect, please see the program's files & downloads page.